The Acrobat PDFMaker toolbar is unavailable in an Office 2010, 2013, or 2016 application after you install Acrobat DC or Acrobat 2017 on Windows.

1. Missing Pdfmaker Files Error
2. Missing Pdfmaker Files Excel 2016
3. Missing Pdfmaker Files Excel Free

If Acrobat PDFMaker Office COM Add-in is not in the list, then use Windows Explorer to look for PDFMOfficeAddin.dll in C: Program Files Adobe Acrobat DC, 2015, or 2017 PDFMaker Office. If the file is not present, then go to Solution 5 for instructions on how to repair your Acrobat installation. Re: Missing PDFMaker file areese80525 Feb 12, 2015 1:45 PM ( in response to BChapman1962 ) I know this is an old thread, but I had a similar issue and was unable to find an answer, so I thought I would post my solution in case anybody else is still experiencing this issue.

I have Adobe acrobat DC Pro (15.006.30033 version) package already created. But, the PDF maker add in does not show in Outlook 2016 Add-in tab. It is in 'Inactive' state when I checked in Files->op. Create a new discussion. If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.

Note:

If you have Acrobat 9, X, or XI, see PDFMaker issue in a Microsoft Office 2007/2010/2013 application Acrobat XI or earlier.

Missing Pdfmaker Files Error

Solution 1: Enable the PDFMaker add-in in the Office application's Disabled Items list

A Microsoft Office application sometimes automatically disables add-ins as a fail-safe if the application closes unexpectedly. To determine if the PDFMaker add-in has been disabled, do the following:

Click the blue File menu (in the upper-left corner). Click the [Application Name] Options button. Choose Add-ins in the list on the left side of the Options window. Choose Disabled Items in the Manage pop-up menu at the bottom of the Options window. Click Go.


Look in the Disabled Items list for Acrobat PDFMaker Office COM Add-in.

• If Acrobat PDFMaker Office COM Add-in is in the list, then select it, click Enable, and click Close. Then close and reopen the Office application.

• If Acrobat PDFMaker Office COM Add-in is not in the list, then use Windows Explorer to look for PDFMOfficeAddin.dll in C:Program FilesAdobeAcrobat [DC, 2015, or 2017]PDFMakerOffice. If the file is not present, then go to Solution 5 for instructions on how to repair your Acrobat installation.
  
  Note: If you installed Acrobat to a location other than the default of C:Program FilesAdobe, then modify the folder path above for your installation location.

Solution 2: Modify the registry entry for the PDFMaker OfficeAddin key or the PDFMOutlook key

Press Windows + R keys to open the Run command window.

Enter regedit in the Open field, and then click OK.

In the Registry Editor, go to the following location:

For Outlook: 'HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeOutlookAddinsPDFMOutlook.PDFMOutlook'

For Word: 'HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeWordAddinsPDFMaker.OfficeAddin'

For Excel: 'HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeExcelAddinsPDFMaker.OfficeAddin'

For PowerPoint: 'HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficePowerPointAddinsPDFMaker.OfficeAddin'

Right-click Loadbehavior and choose Modify. In the Edit DWORD Value dialog box, change the value data from 0 to 3, and then click OK.

Close the Registry Editor and restart the Office application.

If the PDFMaker add-in is still not available in the Office application, do the following:

1. Open Registry Editor and go to 'HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0<Word/Excel/PowerPoint/Outlook>Resiliency'.
2. Create a new key 'DoNotDisableAddinList', and then add a new DWORD 'PDFMaker.OfficeAddin' and set its value to '1'.
3. Close the Registry Editor and restart the Office application.

Solution 3: Manually register the COM add-in file

Caution:

This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.

In Windows Explorer, locate PDFMOfficeAddin.dll and note its exact path, which can include spaces. Its default path is:

Acrobat DC: C:Program Files (x86)AdobeAcrobat DCPDFMakerOfficePDFMOfficeAddin.dll

Acrobat DC Classic (2015): C:Program Files (x86)AdobeAcrobat 2015PDFMakerOfficePDFMOfficeAddin.dll

Acrobat 2017: C:Program Files (x86)AdobeAcrobat 2017PDFMakerOfficePDFMOfficeAddin.dll

Do one of the following:

• On Windows 7: Choose Start > All Programs > Accessories. Right-click Command Prompt, choose Run As Administrator and authenticate.
• On Windows 8/10: Search for Command Prompt using the search button next to the Start button. Right-click the Command Prompt, choose Run As Administrator and then authenticate.
  

In the Command Prompt window, type regsvr32 followed by a space and the path that you noted in Step 1. Enclose the path in quotation marks. For example, if PDFMOfficeAddin.dll is in its default location, then you would type the following command:

For Acrobat DC:regsvr32 'C:Program FilesAdobeAcrobat DCPDFMakerOfficePDFMOfficeAddin.dll'

For Acrobat DC Classic (2015): regsvr32 'C:Program FilesAdobeAcrobat 2015PDFMakerOfficePDFMOfficeAddin.dll'

For Acrobat 2017: regsvr32 'C:Program FilesAdobeAcrobat 2017PDFMakerOfficePDFMOfficeAddin.dll'
Amd 7750 driver windows 7.

A dialog box confirms that the registration was successful. Click OK to close this dialog box.

Solution 4: Verify that Acrobat PDFMaker Office COM Add-in is selected in the Office application's list of available add-ins

Click the blue File menu (in the upper-left corner). Click the [Application Name] Options button. Choose Add-ins in the list on the left side of the Options window.

Choose COM Add-ins in the Manage pop-up menu at the bottom of the Options window or the Trust Center window.

Look for Acrobat PDFMaker Office COM Add-in in the list.


• If Acrobat PDFMaker Office COM Add-in appears in the list but the check box beside it is not selected, then click the check box. Click OK. Then close and reopen the Office application. (If you can't place a check mark, and if you have already tried Solution 1, then select Acrobat PDFMaker Office COM Add-in. Click Remove, and proceed to the next paragraph.)
• If Adobe PDFMaker COM Add-in is not in the list of available add-ins, then click Add and navigate to C:Program FilesAdobeAcrobat [DC, 2015, or 2017]PDFMakerOffice. Select PDFMOfficeAddin.dll. Click OK. Then close and reopen the Office application.
  Note: If you installed Acrobat to a location other than the default of C:Program FilesAdobe, then modify the folder path above for your installation location.

Solution 5: Run Repair Acrobat Installation while no other applications are running

Choose Help > Repair Acrobat Installation and follow the onscreen instructions.
When the repair process is complete, restart your computer.

Solution 6: Remove and reinstall Acrobat with Windows in a simplified mode

Device drivers and programs that start automatically when you start your computer can conflict with the Acrobat installer and cause problems. To prevent an installation conflict, reinstall Acrobat while Windows is in simplified mode. In simplified mode, nonessential programs and drivers are disabled.

Move any personal files out of the Acrobat application folder and its subfolders. The default location for the application folder is C:Program FilesAdobeAcrobat [DC, 2015, or 2017].

Do the following:


• On Windows 7/8/10: Right-click the Start button and then choose Control Panel > Programs And Features.

In the programs list, select Adobe Acrobat DC or Adobe Acrobat 2017.

Follow the onscreen instructions to remove the application.

Restart the computer with non-essential services and startup items disabled. For instructions, see the following documents:

Double-click the Acrobat DC or 2017 installation file. Follow the onscreen instructions to complete the installation.

Open Acrobat and choose Help > Check For Updates. Follow the onscreen instructions to install available updates.

Re-enable startup items and services. For instructions, see the appropriate Help document in Step 2, above.

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Adobe Acrobat PDFMaker (the Convert To Adobe PDF button in the PDFMaker toolbar/tab) is an add-in that creates PDF files from Microsoft Office applications. This feature installs with Acrobat Professional and Standard.

• In MS Office 2003 and earlier, PDFMaker uses Adobe PDF Printer to a create a PostScript file. Then, Adobe PDF printer interfaces with the Adobe Acrobat Distiller application to create a PDF file.
• In MS Office 2007, 2010, 2016, and 365, PDFMaker uses the AdobePDF Library to convert a Microsoft Office document to PDF.
• Acrobat Distiller or Adobe PDF Printer can also be used independently to create PDF files.

This document can help you troubleshoot problems that occur when you try to create PDF files from Office applications using Acrobat PDFMaker. Although this document is specific to Microsoft Word, most of the troubleshooting procedures also apply to Microsoft PowerPoint and Microsoft Excel.

Acrobat Ribbon is not availabe in Office 2016 or Office 365 applications on Windows

Applicable to Office 2016 or Office 365 versions of Word, Excel, and PowerPoint

Right-click the Word icon and choose Run as administrator.


If you see a User Account Control prompt, click Yes.

Open a blank document - choose Blank document template. Alternatively, you can open an existing Word document.

On the File menu, choose Options. The Word Options dialog box is displayed.


Choose Add-ins in the options list. In the Manage drop-down menu, select COM Add-ins, and then click GO.


In the COM Add-ins dialog box, select the Acrobat PDFMaker Office COM Addin check box if it's not selected and then click OK.

PDFMaker crashing with Office 2016 and Office 365 on Windows

Acrobat PDFMaker is crashing with Office 2016 and Office 365 on Windows after Office 2016's February update.

Adobe is investigating the problem and working with Microsoft to get it resolved as soon as possible. Meanwhile, to create PDFs, see the workaround here.

Check Acrobat's compatibility with Microsoft Office

Before you begin troubleshooting, be sure that the version of Acrobat you are running is compatible with the version of Office you are running. For details, see Compatible web browsers and PDFMaker applications Acrobat, Reader.

Troubleshoot Acrobat Distiller and the Adobe PDF printer (Applicable only to PDFMaker for MS Office 2003 and earlier)

Acrobat PDFMaker (for MS Office 2003 and earlier) uses the Adobe PDF printer, which in turn uses the Acrobat Distiller application, to convert Word documents. Therefore, the first step in troubleshooting is to determine if Acrobat Distiller is working correctly:

Choose Adobe PDF from the Printer Name menu, and then click OK.

• If you can create a PDF file with the Adobe PDF printer, but not with Acrobat PDFMaker, the problem could be with Acrobat PDFMaker. Proceed to Troubleshoot Acrobat PDFMaker.
• If you can't create a PDF file with the Adobe PDF printer, proceed to Try to create a PDF with the Acrobat Distiller application.

Note: This method doesn't support advanced PDFMaker features, such as maintaining links and document structure.

Open a Word document, and then choose File > Print.
In the Print dialog box, select a PostScript printer (for example, the Adobe PDF printer), select Print to File, and then click OK.
A PostScript (.ps or .prn) file is created.
Note: If you don't have a PostScript printer, you can download a PostScript printer driver from the Adobe website. After you install the driver, then complete step 2. If you select the Adobe PDF printer, deselect 'Do Not Send Fonts To 'Adobe PDF' to create a PostScript file.
Choose a setting from the Default Settings list (or leave at the default).
Choose File > Open, choose All Files in the Files Of Type menu, select the PS or PRN file you created, and then click Open.
Specify a name and location for the PDF file, and then click Save.
• If Acrobat Distiller creates a PDF file, proceed to Troubleshoot Acrobat PDFMaker.
• If Acrobat Distiller doesn't create a PDF file, proceed to the next step.
Open the messages.log file in the following folder for Windows (NT, 2000, XP, Vista, 7): %AppData%AdobeAcrobatDistiller [version number]
Check the messages.log file for troubleshooting information:
• If the file indicates why Acrobat Distiller couldn't create the PDF file, use the search text box on Acrobat Help and Support to search for related documents. For example, if the file lists a PostScript error, troubleshoot the error according to the recommendations in Troubleshoot PostScript Errors.
• If the file doesn't indicate why Acrobat Distiller couldn't create the PDF file, create a Word document that contains only a few words. Then try to create a PDF file from that document using the Adobe PDF printer and the Acrobat Distiller application:
• If you can create a PDF file from the new document, the problem could be related to PDFMaker. Proceed to Troubleshoot Acrobat PDFMaker.
• If you can't create a PDF file from the new document, use a file from another application. Then try to create a PDF file with Acrobat Distiller. If the problem occurs with the file from another application, reinstall Acrobat Distiller. If the problem doesn't occur with the file from another application, troubleshoot the specific behavior using the documents listed in Related Content. Or, search Acrobat Help. If you need further assistance, contact Acrobat Technical Support.

If you can create a PDF file with the Adobe PDF printer or Acrobat Distiller, but not with Acrobat PDFMaker, the problem could be with an Acrobat PDFMaker feature. To determine if any of these features is the cause of your problem, disable them. Then, try to create a PDF file:

In Word, choose Adobe PDF > Change Conversion Settings.
Choose Smallest File Size from the Conversion Settings menu.
Click the Word tab, and then deselect all options.
Click the Bookmarks tab, and then deselect all Bookmark options.
Click the Security tab, and then deselect all Security options.

• If you can't create a PDF file, proceed to Troubleshoot document-specific issues.
• If you can create a PDF file, determine which features cause the problem: Enable one feature, and try to create a PDF file. Repeat this process until the problem recurs. Then, create a Word document that contains only a few words. Try to create a PDF file from that document using the same Acrobat PDFMaker settings:
• If you can create a PDF file from the new document, the problem is document-specific. Proceed to Troubleshoot document-specific issues.
• If you can't create a PDF file from the new document, then the feature most recently enabled continues to cause problems. Reinstall Acrobat PDFMaker. If the problem persists, contact Acrobat Support.

If you determine that the problem is document-specific, troubleshoot as follows.

For example, if the document contains only the heading styles Heading 1 and Heading 2, disable the other heading styles in the Acrobat PDFMaker dialog box.

Do one or more of the following:

• Copy and paste the content of the Word document into a new document, and then create the PDF file.
• Select all the text in the document, change its font, and then save the document with a new name. Word rewrites the document, which can eliminate elements that conflict with Acrobat PDFMaker. After you save the document, you can reformat it in the desired font.
• If the document was created in a version of Word other than the one you use to create the PDF file, make a small change to the document. Then save it with a new name. This procedure forces Word to rewrite the document, possibly eliminating any elements that conflict with Acrobat PDFMaker.

Copy half of the original Word document into the new Word document.
Convert the new Word document to PDF using Acrobat PDFMaker

• If the problem recurs, a conflicting element exists in the new Word document. To further isolate the conflicting element, repeat steps 1-3, and copy half of the second Word document into another new Word document.
• If the problem does not occur, a conflicting element exists in the original Word document. To further isolate the problem, repeat steps 1-3, and copy the other half of the original Word document into another new Word document. If both halves of the document convert correctly, close other programs that are running, including the Office application. Delete .tmp files (often located in the Windows/Temp folder).

Remove both Acrobat and Office or the specific Office application (Word, PowerPoint, or Excel). Reinstall Office or the specific Office application, and then reinstall Acrobat.

To remove Acrobat, use the Add/Remove Programs Control Panel. For instructions on how to remove Office, see the Office documentation or contact Microsoft.

For instructions on how to remove the protection, see the Word documentation or contact Microsoft.

Troubleshoot conflicts with other macros in Microsoft Word

PDFMaker can conflict with other macros, such as virus checkers or fax software. If other troubleshooting tasks fail, or if PDFMaker has problems after installing a third-party macro, troubleshoot conflicts with other macros. Macros known to cause incompatibilities include Duden Korrektor Plus 2.0, ViaVoice 10 and earlier, Personal Translator 2002 Office Plus, OfficeReady Stuffit, Leuchter Informatic AG WordPlus, and GoldMine Link to Word.

To determine if PDFMaker is conflicting with another macro, delete or deactivate other macros one at a time (refer applicable link below). Then try again to convert a document to a PDF using PDFMaker. If the problem does not recur, contact the manufacturer of that macro.

The steps below are based on the Microsoft knowledgebase articles:

For more detailed information on troubleshooting Microsoft Word, visit the Microsoft website and search for a relevant article.

The /a switch starts Word and prevents add-ins and global templates (including the Normal template) from being loaded automatically. The /a switch also locks the setting files; that is, the setting files cannot be read or modified if you use this switch.

Note: Changes to preferences, customizations, or macros during an /a switch session of Word are lost when you quit Word.

To start Word by using the /a switch:

Missing Pdfmaker Files Excel 2016

Click OK. The Run dialog box closes, and Word starts.

Select PDFMaker.dot (not PDFMakerA.dot), and click OK.
PDFMaker icons appear.

To load PDFMaker manually (MS Word 2003 or earlier):

Select Tools > Customize, and click the Commands tab.
Drag COM Add-ins from the Commands panel to the Tools menu while holding down the mouse button. When the Tools menu displays the menu commands, drag COM Add-ins just below the Customize option, and then release the mouse button.
Click Add, locate the add-in (the PDFMaker Add-in is at [Acrobat Installation Path]PDFMakerOfficePDFMOfficeAddIn.dll), and click OK.
Press Ctrl+G to start the Immediate Window of Visual Basic Editor.
To start PDFMaker in Word, type Application.COMAddIns('PDFMaker.OfficeAddin').Connect = True. Close the Visual Basic Editor.
Verify that the Adobe PDF menu now appears to the right of Help on the Microsoft Word menu bar.

Click the Microsoft Office Button, and then click Word options.

In the Manage list, click COM Add-ins, and then click Go.

If the Acrobat PDFMaker COM add-in is listed and selected in the COM Add-Ins dialog box, do the following. Otherwise, go to step 6.

Click to deselect the Acrobat PDFMaker COM add-in checkbox.

Repeat steps 1 through 3 and then click to select/check the Acrobat PDFMaker COM add-in checkbox, in the COM Add-Ins dialog box.

Verify that the Acrobat tab appears in the MS Word Ribbon.

If Acrobat PDFMaker COM add-in is NOT listed in the COM Add-Ins dialog box, then follow steps 7 through 10 in the To load PDFMaker manually (MS Word 2003 or earlier) section.

Choose File > Save, and save the test document to the desktop.

If you resolve the issue when you use the /a switch to start Word, remove each of the components that load during Word startup. Remove these components one at a time in the order that they appear in Word. The following components load during Word startup:

• Word auto macros
• global template (Normal.dot)
• Add-ins (WLLs)
• Templates in the Word Startup folder and the Office Startup Folders
• COM add-ins
• Word Data key in the Windows registry
• Word Options key in the Windows registry
• Word Auto Macros

Note: Refer the following Microsoft Product Support Services for additional Word startup troubleshooting:

Missing Pdfmaker Files Excel Free

For instructions on how to rename the global template file, see the section 'Global Template (Normal.dotm or Normal.dot)' in the Microsoft Support article, How to reset user options and registry settings in Word. Scroll down the page to get to the article.

Important: Do not use /a switch to restart Word after you complete the steps.

If you resolve the issue when you rename the global template, then the issue is a damaged Normal.dot template. It's sometimes necessary to change several settings to restore your options. If the Normal.dot file you renamed contains customizations, such as styles, macros, or AutoText entries that cannot be easily re-created, try using the Organizer to copy those customizations from the old Normal.dot file to the new Normal.dot file.

For more information about how to use the Organizer, follow these steps:

In the Office Assistant or the Answer wizard, type Organizer.

If you do not resolve the issue, consider using your old global template (Normal.dot) instead of the new global template. To use your old Normal.dot template, rename the new Normal.dot template back to Normal.dot. If you continue to experience issues with PDFMaker after working with this document, contact Acrobat Support.

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